Member Engagement

Your medical center is uniquely positioned as an integral part of the community. It has the power to change lives every day, with a positive impact on health and wellness in your community.

A first impression is priceless. And a member's experience begins when he or she first interacts with our highly trained staff. With more than 140,000 members and 30,000 visits per day in our clubs and centers, we’ve mastered the art of engagement. We’ll work with you to understand how to adopt your mission, develop a success plan, and execute strategies to drive membership and retention. Because of our years of valuable experience, no one surpasses Club One’s award winning ability to onboard members with years of valuable experience. And we offer professional training that teaches employees how to create connections that bridge long-term relationships.

We specialize in creating a warm, inviting atmosphere from check-in to the final ”thanks for coming in.” And we integrate best practices from over 90 locations into our partners’ health clubs. As a leading fitness and wellness provider, our priority is to serve people first, in all capacities and partnerships. We communicate sincerity and integrity with each interaction. Through customized programs and services, we’ve built confidence in our ability to engage, retain, and recruit new members. And we can put our knowledge and skills to work for you.

Members stay engaged with:

  • Award-winning onboarding programs
  • Targeted plans for individual success and goal achievement
  • Online wellness and guidance tools
  • Customized group exercise and personal training
  • Personal connection from all levels of facility staff
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